496 Jobs in Delhi Ncr - Page 14

Managing the day-to-day operations of the office Organizing and maintaining files and records. Answering all incoming calls / emails and re-routing them to relevant parties General administration duties, photocopying, filing, I-card etc Data entry into internal systems Receive letters, packages, couriers etc. and distribute them. Maintaining Courier register Prepare outgoing mail by drafting correspondence, securing parcels etc. Check,sort and forward emails. Monitor office supplies and place orders when necessary. Keep updated records and files Monitoring stationary stock and reordering when required. Attending candidates/visitors coming to the office.

This role is for one of Weekday's clients Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA) Min Experience: 1 year Location: Faridabad, Palwal, greater noida, NCR JobType: full-time Key Responsibilities: Communication & Representation Represent the company in all on-campus forums, meetings, and events. Act as a bridge between students and the central team. Host and moderate events, webinars, and student town halls. Event Management & Student Engagement Plan, organize, and execute high-impact events, orientations, contests, and celebrations. Lead student clubs and interest groups, fostering active participation and leadership. Develop and implement new community engagement initiatives. Data Management & Documentation Maintain up-to-date records of student involvement, grievances, events, and resolutions. Submit regular reports with insights and suggestions. Use tools like Excel/Sheets, CRM for data tracking. Leadership & Student Support Serve as a mentor and guide for students facing academic or personal challenges. Manage student grievances and maintain a safe, inclusive environment. Promote a culture of discipline, mutual respect, and responsibility. University Liaison & Diplomacy Build and maintain strong working relationships with university staff and authorities. Ensure the company is seen as a professional, value-adding partner. Coordinate with campus departments for approvals, venue bookings, and support. Core Skills & Competencies 1. Exceptional Communication & Public Speaking Fluent, confident, and engaging speaker. Able to address large groups, moderate discussions, and represent the company in formal settings. Skilled in adapting tone and language based on audience students, university officials, or partners. 2. Event Planning & Creative Campaigning Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc. Brings fresh, innovative ideas that reflect students interests and align with the company's goals. Manages budgets, timelines, vendors, and promotion strategy effectively. 3. Pulse of the Community Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences. Designs engagement activities that spark joy, pride, and belonging within the student body. Creates campaigns that are not only fun but mission-driven. 4. Club & Community Management Leads multiple student clubs and interest groups. Identifies leaders within the student body and grooms them for responsibility. Oversees regular student activities, ensuring participation and purpose. 5. Leadership & Decision-Making Strategic thinker and action-oriented. Assigns roles, holds people accountable, and maintains discipline. Balances warmth with authority; commands respect while remaining approachable. 6. Responsiveness & Reliability Available beyond the standard 95 schedule, especially in crisis or event situations. Maintains prompt communication via calls, emails, and messages. 7. Emotional Intelligence & Empathy Capable of handling student grievances with understanding and discretion. Maintains emotional balance under pressure and helps students regulate theirs. Serves as a trusted advisor during difficult transitions or conflicts. 8. Professionalism & Diplomacy Handles university relations with maturity and tact. Knows when to escalate issues and when to resolve them independently. Builds trust-based relationships with faculty and administration. 9. Conflict Resolution & Crisis Management Anticipates brewing issues and neutralizes them early. Manages student-to-student or student-to-administration conflicts calmly. Capable of stepping in as a strong but fair mediator. 10. Data Tracking & Documentation Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc. Ensures every interaction, event, and outcome is documented and reported with transparency. Obsessed with optimization based on numbers and patterns. 11. Negotiation & Persuasion Able to influence stakeholdersstudents, university partners, vendors, etc.towards favorable outcomes. Communicates value propositions effectively in both informal and formal situations. Skilled in proposal creation and pitching value-add to institutions.

Job Title: AEM Forms Lead Employment Type: Contract iSource Services is hiring for one of their client for the position of AEM Forms Lead. About the Role: We are seeking an experienced AEM Forms Lead to drive the design and delivery of adaptive digital form solutions using Adobe Experience Manager. This remote role involves leading technical teams, ensuring high-quality development, and collaborating with stakeholders to implement scalable, user-friendly AEM Forms. Ideal for professionals with strong hands-on experience in AEM Adaptive Forms and enterprise-level form solutions. Key Responsibilities: Lead the development and implementation of solutions using AEM Forms, particularly Adaptive Forms. Collaborate with cross-functional teams to gather requirements, design, and deploy scalable AEM-based digital solutions. Provide technical leadership, mentoring, and code reviews for junior team members. Ensure high-quality deliverables, performance tuning, and adherence to best practices in AEM development. Qualifications: Strong hands-on experience with AEM Adaptive Forms Expertise in AEM Forms architecture, components, workflows, and integrations Proven track record of delivering enterprise-scale AEM Forms solutions AEM Forms Lead Adaptive Forms Adobe Experience manager Digital forms Technical leadership

Job Title: AEM Forms Frontend Location: Remote/ Pan India, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Employment Type: Contract iSource Services is hiring for one of their client for the position of AEM Forms Frontend About the Role: We are seeking an experienced AEM Forms Frontend Developer to join our team. The ideal candidate will have strong frontend skills and deep experience working with Adobe Experience Manager (AEM) Forms, particularly Adaptive Forms. You will play a key role in designing, developing, and maintaining AEM Forms-based solutions in a remote setup. Key Responsibilities: Develop and customize AEM Adaptive Forms as per business requirements Collaborate with backend developers and business analysts to integrate forms with APIs and back-end systems Optimize forms for performance, accessibility, and responsive design Troubleshoot and resolve technical issues in AEM Forms Ensure code quality through best practices, documentation, and unit testing Participate in Agile/Scrum meetings and contribute to sprint planning and reviews Qualifications: 5+ years of experience in Frontend Development Minimum 3 years of hands-on experience in AEM Forms, especially Adaptive Forms Proficiency in HTML5, CSS3, JavaScript, and responsive design frameworks Experience with AEM components and templates is a plus Strong understanding of form validation, submission workflows, and client-side scripting

Role & responsibilities:- End-to-End Recruitment: Manage the entire recruitment process, from job posting to onboarding, including sourcing, screening, interviewing, and making offers. Sourcing and Attracting Talent: Identify and attract qualified candidates through various channels, including job boards, social media, networking events, and employee referrals. Candidate Screening and Selection: Review resumes, conduct initial screenings, and select qualified candidates for interviews. Interview Coordination: Schedule and coordinate interviews with hiring managers and candidates, ensuring a smooth and efficient interview process. Offer Management: Prepare and negotiate job offers, ensuring they are competitive and aligned with company policies. Onboarding Support: Assist with the onboarding process, ensuring new hires are properly integrated into the company. Data Management: Maintain accurate records of candidates, recruitment processes, and hiring metrics. Preferred candidate profile Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. 4 to 6 years of experience in Recruitment or talent acquisition.

Position: Power Apps Developer Location: Pune & Delhi NCR Budget: 8 LPA Experience: 3+ years Key Responsibilities: Design and develop canvas and model-driven apps using Power Apps. Automate business processes using Power Automate (Microsoft Flow). Integrate Power Apps with data sources such as SharePoint, Dataverse, SQL Server, Excel, etc. Develop dashboards and reports using Power BI. Customize SharePoint Online lists and libraries. Collaborate with stakeholders to gather requirements and deliver solutions. Troubleshoot and resolve app or data flow issues. Ensure best practices for secure, scalable, and maintainable app development. Stay updated with the latest Power Platform features. Qualifications: Bachelor's in Computer Science, IT, or related field. 2+ years of experience with Microsoft Power Platform. Strong knowledge of Microsoft 365 (SharePoint Online, Teams, Outlook). Proficiency in Power Fx, formulas, and custom connectors. Familiarity with data modeling and relational databases. Integration experience via APIs/custom connectors is a plus. Excellent problem-solving and communication skills. Preferred Skills: Microsoft Power Platform certifications. Experience with Azure Logic Apps/Functions or Microsoft cloud tech. Knowledge of Agile methodologies and tools (Azure DevOps, Jira).

Sodexo Food Solutions India Pvt. Ltd.ces is looking for OPERATOR - STP & ETP to join our dynamic team and embark on a rewarding career journey Operate and monitor all equipment and processes in the STP & ETP. Check and maintain proper functioning of pumps, motors, valves, and control panels. Perform routine inspections and preventive maintenance of plant equipment. Monitor water quality parameters and conduct basic chemical testing. Record and log operational data including flow rates, chemical usage, and maintenance activities. Ensure safe handling and storage of chemicals used in treatment processes. Identify and troubleshoot malfunctions or inefficiencies in the system. Ensure compliance with environmental and safety standards and regulations. Assist in preparing reports for environmental audits and inspections. Coordinate with external agencies for sludge disposal and plant servicing.

Hucon Solutions is a staffing entity, and one of our prime customers is looking for an experienced SAP FICO Tester to join their team. Job Description: We are seeking a skilled SAP FICO Tester with 4-7 years of experience in testing SAP Finance and Controlling (FICO) modules . The ideal candidate should have expertise in functional testing, integration testing, and end-to-end validation of SAP FICO processes . Key Responsibilities: Conduct functional, integration, regression, and UAT testing for SAP FICO modules. Validate GL, AP, AR, Asset Accounting, Controlling, and Bank Accounting functionalities. Develop and execute test cases, test scripts, and test scenarios based on business requirements. Ensure compliance with finance and accounting standards during testing. Identify, document, and track defects and inconsistencies , working closely with development teams for resolution. Perform data validation and reconciliation between SAP modules and external systems. Collaborate with SAP consultants, business users, and functional teams to ensure smooth testing processes. Support system upgrades, patches, and SAP S/4HANA migrations with comprehensive testing strategies. Required Skills & Experience: 4-7 years of experience in SAP FICO testing . Strong knowledge of SAP Finance and Controlling (GL, AP, AR, AA, CO, and Banking) . Experience in test planning, test execution, and defect tracking tools . Hands-on experience with SAP testing tools like HP ALM, Worksoft, Tricentis Tosca, or similar . Ability to troubleshoot issues, analyze test results, and ensure quality deliverables. Excellent problem-solving skills and attention to detail. Employment Type: Full-Time Location: Pan India availability at all client locations Notice Period: Immediate Joiners Preferred If you meet the above criteria and are looking for an exciting opportunity, apply now!

Job Description: Provide Oracle EPM PBCS/EPBCS& EDMCS Technical expertise by acting as a subject matter expert and leading clients through the entire cloud application service implementation lifecycle for Oracle EPM projects Strong working experience on Groovy, Batch scripting and EPM Automate. Solution Design: Collaborate with clients to understand their financial planning, budgeting, forecasting, and reporting requirements. Deign and architect Oracle EPM Planning solutions that align with their business needs and industry best practices. Delivered at least two (2) large full life-cycle implementations using Oracle Planning Cloud (EPBCS) and that includes Financial, Workforce, Capex and Projects planning Prior experience in Oracle Planning and Essbase necessary with Planning Cloud implementation and support enhancement as required Demonstrate knowledge on EPM cross-modules that includes Consolidation Cloud, Account Reconciliation Cloud and Data Management Understanding of budgeting and forecasting related to leading practices Provide Oracle EPM PBCS/EPBCS functional consulting services by acting as a subject matter expert and leading clients through the entire cloud Guide customers through Oracle-delivered functionality, advise customers on best practices, map business processes to delivered functionality

Prepare, cook, and present food according to company standards, with a focus on presentation, hygiene, and cost-efficiency. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure that equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Carry out any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Job description Drive strategies and plans to develop channel partner pipelines for chaipoint expansion & beverages solutions. Identify and qualify new business opportunities /distributors, approaching key decision makers to be recruited as channel partners for vending business. Be part of Business Applications team to succeed targets and create the baseline for coming months /years. Partner with the broader Chai Point team to leverage joint solutioning and effective sales execution. Develop senior relationships with key customers and partners and leadership in these relationships to facilitate creative engagements. Represent the organization at key sales development events (conferences, tradeshows, regional events, etc.) Work with alliance partners to extend our strategy in the accounts. Skills and experience required: At least 1-2 years of proven sales experience in a product/service industry selling to B2B traders/ service providers. Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage. Competitive and competitively aware: Proficient at explaining strengths and vulnerabilities - can plan accordingly. Willingness to travel 20%+ of a random monthly to quarterly schedule - candidate should be able to work efficiently to maximise travel schedule, customer engagement, and internal demands.

This role is for one of the Weekday's clients Min Experience: 7 years Location: NCR JobType: full-time We are seeking a highly experienced and results-drivenSEO Headto lead our search engine optimization strategy and execution. In this leadership role, you will be responsible for driving organic growth, enhancing visibility across search engines, and optimizing the digital presence of our brand. You will lead a team of SEO specialists and collaborate with cross-functional teams including content, web development, marketing, and analytics to deliver high-impact SEO initiatives. Requirements Key Responsibilities: Develop, lead, and execute the company's end-to-end SEO strategy with a strong focus on driving organic traffic and improving search rankings. Perform regular and comprehensiveSEO auditsof websites, identifying technical, content, and structural issues affecting search engine performance. Analyze and interpret performance data usingGoogle Analytics, Google Search Console, and other SEO tools to identify growth opportunities and refine strategies. Monitor, report, and present key SEO performance metrics (e.g., keyword rankings, bounce rate, session duration, organic traffic) and communicate actionable insights to stakeholders. Conduct in-depthkeyword researchto uncover new ranking opportunities and maintain relevance in competitive search landscapes. Work closely with the content team to develop SEO-optimized content strategies aligned with business goals. Lead technical SEO initiatives such as site architecture optimization, page speed improvements, mobile responsiveness, schema markup, canonicalization, and indexation management. Ensure ongoing compliance with search engine algorithms and stay ahead of changes in search trends, algorithm updates, and industry best practices. Build and lead a high-performing SEO team, providing training, mentorship, and performance guidance. Collaborate with the paid media, CRM, and performance marketing teams to ensure an integrated digital strategy. Key Skills & Qualifications: 711 years of hands-on SEO experience with a strong track record of driving organic growth and improving SERP rankings. Expert-level understanding ofGoogle Analytics, Google Search Console, and other SEO platforms such as SEMrush, Ahrefs, Screaming Frog, and Moz. Proven experience conducting comprehensiveSEO auditsand executing remediation plans. Deep knowledge of on-page, off-page, and technical SEO, including crawlability, indexing, and structured data. Strong analytical and problem-solving skills, with the ability to turn data into actionable strategies. Experience working with CMS platforms (e.g., WordPress, Shopify, Magento) and understanding of HTML, CSS, and basic JavaScript as it pertains to SEO. Ability to lead and manage cross-functional teams and SEO projects from concept to execution. Excellent communication skills with the ability to articulate complex SEO concepts to non-technical stakeholders. Bachelor's degree in Marketing, Digital Media, Computer Science, or a related field preferred.

Role Overview Administer and Manage L&D in the region. Key Responsibilities Facilitate & Administer NHT for all Business Verticals in alignment with Business & HR Facilitate & Administer refresher training and all planned functional training intrevnetions in the region Monitor and track training efficacy metrics. Monitor and track the performance of the training team. Analysis and reporting of regional training data. Instruction Design and Content Update as required. Manage Regional Stakeholders Drive Central L&D Projects in the region as required Skill and Competencies Good Executive Presence Strong Communication Skills Interpersonal Skills and Stakeholder Management Data Analytics & Reporting Planning, Organizing & Execution Education and Experience Any Graduate or Post graduate with a total experience of 6 to 8 years in product, process and behavioural training out of which minimum 3 years in a team managerial role.

Designation:Assistant Team Lead (ATL) Role:Retail - Store Manager Department:B&M Retail Salary:As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree in any field. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry.

Job Title: HR Consultant Location: Gurugram Work Mode: 5 Days Working | 1 Day Work from Home Experience Required: 1 to 2.5 years About Tata 1mg: Tata 1mg is one of Indias leading digital healthcare platforms, committed to making healthcare accessible, understandable, and affordable. Join our dynamic team and contribute to reshaping healthcare delivery in India. Role Overview: We are looking for a proactive and enthusiastic HR Consultant to join our HR team. The ideal candidate will have a foundational understanding of HR operations and a keen interest in supporting end-to-end HR processes. Key Responsibilities: Assist in recruitment activities including sourcing, screening, and coordinating interviews Maintain HR databases and ensure accurate employee records Support onboarding and induction processes for new hires Coordinate with internal teams for various HR initiatives and compliance Assist in performance management and employee engagement programs Handle employee queries and support HR documentation Required Skills & Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field 12.5 years of relevant HR experience Strong communication and interpersonal skills Good knowledge of MS Office and HRMS systems is a plus Ability to work independently and as part of a team

Role Responsibilities: Open and scale agency business to increase marketing spends from large agencies. Establish strong relationships with multiple stakeholders within agencies. Drive awareness for PhonePe Ads offerings through roadshows and workshops. Deliver on revenue targets by establishing business development rigors and feedback loops. Key Deliverables: Increased marketing spends and larger share of wallet from marketing agencies. Strong and collaborative relationships with agency commercial teams, digital leads, and media planners. Successful awareness campaigns for PhonePe Ads offerings within agencies. Achieved revenue targets and identified opportunities for further business growth.

What will you be doing Leading a team of executives and end-to-end responsible for driving business from the Educational Institutions in your assigned territory. Create and implement College outreach strategies to promote our company programs, increase awareness among the Students, and attract a diverse pool of prospective students. Researching about prospective institutions, Identifying the Decision Makers (DMs), giving presentation to DMs, closing talks with management, and follow-ups until conducting student demos, post-demo relationship management with all education institutions & relevant stakeholders fall under this category Track the daily KPIs, provide insights and feedback to team and ensure overall team performance Establish and maintain positive business relationships with prospective educational institutions, channel partners and relevant stakeholders. Hire the team for your assigned territory, train and continuously monitor to improve performance. Establish and maintain positive business relationships with prospective educational institutions, counselors, channel partners and other relevant stakeholders and explore strategic partnerships for business expansion Deriving solutions and strategies from feedback on customer behavior, industry best practices, market demands from students and educational partners. Detailed planning and managing Offline outreach activities, including setting up stalls in high-footfall areas, to attract and engage prospective students Zone-level detailed business centric planning and managing Offline outreach activities, including setting up activities in prospect areas to attract and engage prospective students Develop and implement strategies to identify, and onboard channel partners, providing training and support to drive business growth through these partnerships. Maintain strong relationships and monitor partner performance to ensure alignment with company objectives. Analyze the territory/markets potential, conduct competitor analysis to identify trends and potential opportunities for business expansion Managing the budget for outreach activities, including budget planning, allocation, tracking, and accurate expense reporting on time, and ensuring cost-effective strategies. Ensure compliance with relevant policies, and ethical standards and safeguard the companys brand image in all aspects of the outreach activities Maintaining a detailed database of the customer interactions and the complete lead journey within CRM system Keep track of inventory, student applications, and appointments. What are we looking for Proven experience in leading a team of executives, preferably in the EdTech domain. Systematic approach to building lead funnels, tracking feedback, prioritizing tasks, and achieving KPIs consistently A business mindset, to effectively communicate NxtWaves offerings to prospective institutions Excellent in communication, negotiation, interpersonal, and presentation skills. Patient, empathetic, and trustworthy individuals who can build strong relationships with institutions, stakeholders and students. A Team leader with excellent team player abilities is an added advantage You are ideal for this role, if You can lead a team of executives who will conduct demos in 12th-grade schools and colleges. You can effectively communicate the value of our programs to educational institutions, persuade them to allow student demos, and drive program registrations. You excel in people and stakeholder management You have a proven track record of helping Pre-Sales/Sales teams achieve their targets. Youre excited to work in a fast-growing start-up. You are looking for a managerial role where your work has a meaningful impact. Languages Known: Native speaker of Telugu Excellent Proficiency in English . Work Location & Working Days: Majorly involves field visits to Educational Institutions and Events. Should be flexible to come to the office whenever required 6-Day Week. Rotational Week off (Sunday wont be a week off) Involves extensive traveling( candidates must have their own vehicle). Relevant travel expenses (such as fuel) will be reimbursed. Should have an own laptop

Job Description for Databricks Lead / Architect Design, develop, and maintain ETL pipelines using Databricks, PySpark and ADF to extract, transform, and load data from various sources Must have good skills in Pyspark , Programming, code remediation etc., Must have good working experience on Delta tables, deduplication, merging with terabyte of data set Optimize and fine-tune existing ETL workflows for performance and scalability. 2 to 3 years of experience in ADF is desirable (Medium expertise require) Must have experience on working with large data set Proficient in SQL and must worked on complex joins, Subqueries, functions, procedure One should be self-driven and work independently without support Excellent communication and interpersonal skills

Description We are seeking an experienced Data Engineer with 4-9 years of hands-on experience to join our dynamic team. The ideal candidate will be responsible for designing and implementing robust data pipelines and ensuring data quality for analytics and reporting purposes. You will work closely with cross-functional teams to support data-driven decision-making and enhance our data infrastructure. If you are passionate about data and possess strong technical skills, we would love to hear from you. Responsibilities Design, develop, and maintain scalable data pipelines and ETL processes to support business analytics and reporting needs. Collaborate with data scientists and analysts to understand data requirements and ensure the availability of clean, structured, and reliable data. Optimize and automate data ingestion, transformation, and storage processes. Monitor and troubleshoot data pipeline performance and implement improvements as necessary. Implement data governance and data quality best practices to ensure data integrity and security. Work with cloud-based data platforms (e.g., AWS, Azure, Google Cloud) to manage data infrastructure and storage solutions. Skills and Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 4-9 years of experience as a Data Engineer or in a similar role. Proficiency in programming languages such as Python, Java, or Scala for data processing and manipulation. Experience with SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, Cassandra). Strong knowledge of data warehousing concepts and experience with ETL tools (e.g., Apache NiFi, Talend, Informatica). Familiarity with big data technologies (e.g., Hadoop, Spark, Kafka) and data processing frameworks. Experience with cloud platforms and services (e.g., AWS Redshift, Google BigQuery, Azure Data Lake). Understanding of data modeling and data architecture principles. Excellent problem-solving skills and ability to work with complex data sets.

Role Responsibilities: Build and maintain strong relationships with offline merchants and sales executives. Develop a deep understanding of local merchant needs to drive loan distribution. Set up and lead a team to achieve lending/loan agreement and target goals. Facilitate the growth of merchant businesses through effective loan solutions. Key Deliverables: Achieved lending and loan agreement targets. Strong and productive relationships with merchants and sales executives. Increased distribution of loans to offline merchants. A high-performing team focused on business growth through lending.

Role Responsibilities: Respond promptly to customer inquiries via phone and email. Handle and resolve customer complaints professionally and empathetically. Identify and act on opportunities to upsell or cross-sell products/services. Maintain good client relations and work flexible 24/7 shifts. Key Deliverables: Timely and efficient resolution of customer inquiries and complaints. High customer satisfaction through professional and empathetic handling. Successful upselling and cross-selling of products/services. Strong client relationships maintained through effective communication.

Role Responsibilities: Answer customer queries and address concerns about products or services. Resolve issues and effectively handle customer complaints. Conduct calls to pitch company products and services to customers. Manage both inbound and outbound customer calls. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Successful sales pitches for company products and services. Efficient handling of a high volume of inbound and outbound calls. Strong communication and negotiation skills demonstrated in interactions.

Conduct regular evaluations including calls, chats, emails Provide constructive feedback to agents Generate comprehensive reports track quality metrics, Stay updated on industry trends. Required Candidate profile Graduation in mandatory 1+ Year Experience as a Quality Auditor 3+ Years experience in BPO(International or domestic) Excellent Communicational skills 6 days a week (fixed Sunday off).

Role Responsibilities: Resolve customer problems and guide them using general guidelines. Build and maintain strong, positive relationships with customers. Respond to customer queries in a timely and efficient manner. Identify customer needs and provide appropriate assistance. Key Deliverables: High rates of customer problem resolution. Strong customer relationships and trust. Timely and accurate responses to customer inquiries. Effective identification and addressing of customer needs.

Role Responsibilities: Answer and resolve customer inquiries via call promptly and efficiently. Provide accurate and current information regarding products. Maintain a confident and pleasant demeanor during customer interactions. Be flexible to work in rotational shifts. Key Deliverables: Timely and efficient resolution of customer inquiries. Accurate dissemination of product information. High levels of customer satisfaction from call interactions. Consistent demonstration of a professional and pleasant personality.